We never share your opt-in information.
Make Great Marketing (MGM Marketing & Design) — "we," "us," or "our" — DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
At Make Great Marketing (MGM Marketing & Design), your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you interact with us — including when you submit your details through our forms, ads, or lead-generation campaigns on platforms such as Facebook and Instagram.
1.Information We Collect
We collect the following types of information:
Personal Information
- Name, email address, phone number, and mailing or business address
- Any message, project details, or information you voluntarily provide
- Opt-in records and timestamps for all communication channels (SMS, email, and web forms)
Non-Personal Information
- IP address, browser type, and device information
- Website usage patterns and analytics
- Cookies and similar technologies
Customer Communication
- Records of inquiries, consultation requests, and service requests
- Appointment details, scheduling history, and communication preferences
- Service history and feedback
2.How We Use Your Information
We use collected data for:
- Responding to your inquiries and following up on your request
- Providing quotes, proposals, and information about our marketing services
- Scheduling, confirming, and reminding you about appointments and consultations
- Contacting you by phone, email, or text about the services you asked about
- Providing and improving our services, website, and advertising
- Enhancing website functionality and user experience
- Ensuring security and fraud prevention
- Maintaining records of your communication preferences and consent
We only contact you in connection with the services you expressed interest in. You can opt out at any time.
3.SMS Messaging & Compliance
Text Message Program Terms & Conditions. By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent
- You will only receive messages if you have explicitly opted in
- We maintain timestamped records of all opt-in actions
- We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions
- You can cancel SMS notifications at any time by replying STOP
- You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
- All opt-out requests are processed immediately
Message Frequency & Content
- Message frequency varies based on your interactions with our business
- Messages will be directly related to the services you have requested
- We do not send promotional content without specific consent
Help & Support
- Reply HELP for assistance, or contact us at admin@plum-mongoose-863255.hostingersite.com
- Customer support is available during regular business hours
Carrier Information
- Standard message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
- Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4.Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers
- Third-party vendors who assist in our operations (for example, email platforms, CRM tools, and appointment scheduling)
- SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive
- All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance
- If required by law, legal process, or to protect our rights
- In response to valid law enforcement requests or court orders
Business Transfers
- In case of mergers, acquisitions, or sale of assets
- In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5.Data Security
We implement and maintain reasonable security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication mechanisms
- Regular security assessments and updates
- Employee training on data protection
- Breach notification protocols in accordance with applicable laws
- Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
6.Cookies & Tracking Technologies
Our website may use cookies and similar technologies, including advertising pixels (such as the Meta Pixel), to:
- Analyze site traffic and user behavior
- Remember your preferences
- Improve website functionality and user experience
- Measure and improve the effectiveness of our advertising and services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7.Data Retention
We keep your personal information only for as long as needed to respond to your request, provide our services, and comply with legal obligations. Opt-in and consent records are retained for the period required to demonstrate compliance with applicable messaging regulations. When information is no longer needed, we securely delete it.
8.Your Rights & Choices
You have the right to:
- Access, update, correct, or delete your personal information
- Opt out of marketing emails by clicking "unsubscribe" in any of our emails
- Opt out of SMS messages by replying STOP
- Request information on how we process your data
- Withdraw consent at any time for future communications
- Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact us using the information in Section 13.
9.Meta (Facebook & Instagram) Lead Ads
If you submit your information through an ad on Facebook or Instagram, that information is collected through Meta's lead form and shared with us so we can follow up with you. Where a lead form includes a separate checkbox or disclosure for text messaging, your SMS consent is captured and recorded at that point. Your use of those platforms is also governed by Meta's Privacy Policy.
10.Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This Privacy Policy applies only to information collected by Make Great Marketing (MGM Marketing & Design).
11.Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
12.Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.
13.Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at: